What We Collect and Why
When you open an account and make a deposit through bKash, Nagad, or Rocket, we collect the information needed to process that transaction — your mobile number, transaction reference, and account details. We also collect device data and session logs to keep your account secure and
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spot unusual activity. We do not store your full wallet PIN or any payment credentials beyond what the transaction requires. Your name and contact details are kept for account management and to respond to support requests. We may use anonymised browsing data to improve how the
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platform loads on mobile. All data is held on servers with encryption at rest and in transit. Where you are based and local law in Bangladesh determine what data rights apply to you — we honour access, correction, and deletion requests within the limits of those
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rules. We do not sell personal data to third parties. If we ever share data with a service partner, it is only under a data-processing agreement that limits their use to the specific task.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.